Privacy Policy

The Geodess healer Ltd is committed to protecting your personal information and this privacy policy relates to our use of your personal information collected from you either in person, or via our online booking system or information you give us by letter, email or over the telephone.

‘Personal information’ means any information that can identify you personally.

‘We’ means The Geodess Healer Ltd.

As a holistic healthcare business we collect, process and retain data because we have a legal obligation to do so.

What information we collect and when 

We collect and process information when you telephone to make an enquiry or appointment, when you email us, when you access our online booking system via a website or if you visit the therapy room in person.  We may ask you for; Your name, date of birth, address, telephone number, either landline or mobile or both and your email address. In your consultation, we will ask for information regarding your health, emotional & mental health ,your previous health and information regarding the conditions, Accidents/Injuries or Traumas that are still affecting you. We will also ask for additional information regarding any activities you undertake, and any medication you take, GP name and address. We will also record the findings of your physical examination. This is done to ensure you are treated in a clinically safe and professional manner at all times. 

How we store this information

We use electronic written records to store the information that relates directly to your episode of care and also electronic records that are hosted by a third party. Our booking system is also electronic. 

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How we use this information

We use this information to provide a legal record of any treatment or advice we provide, ensuring continuity of care, to contact you in regards to your ongoing treatment including sending follow ups by email and to contact you if new information or treatments become available that may be of benefit to you. We may use your information for quality feedback purposes and for audits within the therapy room. 

We do not pass on your information for commercial purposes and take all reasonable steps to ensure that all information is kept up-to-date and rectified if necessary. It is your responsibility to inform us of any personal information changes.  

How long do we keep personal information?

We have a legal obligation to retain records for ten years after the conclusion of treatment. If the record relates to a child or young person, records must be kept until the patients 25th birthday or eight years after death. We may retain electronic records indefinitely for use if you return for another episode of care and for analytical purposes.  

How do we protect your information. 

We take organisational and technical security measures to protect information against unauthorised disclosure or unlawful processing.  

Third Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy or notice of every website you visit.

Your rights 

At any point you are entitled to a copy of the personal information we hold about you and to have any discrepancies rectified. You can do this by written request to the practice principal Lee-Anne Deacon c/o 1 Marston Drive, Groby. LE6 0DY

Changes to This Privacy Policy

We may change this privacy policy from time to time – when we do we shall inform you via our website.